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Is your team starting to feel overwhelmed by endless WhatsApp customer messages, with follow-ups slipping through the cracks? This is where WhatsApp tools come into play. They are not just add-ons but are equipped with features designed to help your business grow. We will explore 4 top WhatsApp tools to help you transform WhatsApp into a business growth channel.

According to Sprout Social data, Instagram ranks as the world's third most widely used social platform. As businesses increase their visibility on Instagram, the volume of direct messages (DMs) and post comments has surged dramatically, often overwhelming manual response capabilities and risking the loss of potential customers. By implementing Instagram's auto-reply feature, brands can respond to customers instantly, transforming every interaction into a business opportunity. This article provides a detailed overview of IG auto-reply strategies, practical examples, and step-by-step guidance on integrating Instagram API to set up Chatbot auto-replies.

WhatsApp has become one of the world’s most popular communication tools, but many businesses face a challenge: how to use the same WhatsApp account across multiple phones to reply to customers?

chatalog.ai has just rolled out a series of powerful new features that will make your WhatsApp business conversations smarter, more personalized, and more efficient than ever. In this update, we’re highlighting three major enhancements. Whether you’re in retail, electronics, education, or service industries, these updates can be implemented right away to help you save time, reduce manual workload, and—most importantly—increase conversions.

In today’s digital ecosystem, one-time passwords (OTPs) are essential for authentication—whether for user registration, account recovery, or transaction verification. While SMS OTPs have been a traditional go-to method, they are increasingly vulnerable to security threats and delivery issues.

Meta has announced that starting July 1, 2025, the WhatsApp Business Platform will transition to a per-message billing model, replacing the current conversation-based pricing. This major change will simplify billing for businesses, align WhatsApp with industry standards, and offer greater flexibility and transparency in managing message costs.