Terms and Conditions (Brands & Influencers)

Last Updated: August 9, 2022


This website is operated by Set Sail Venture Limited. Throughout the site, the terms “Chatalog”, “we”, “us” and “our” refer to Set Sail Venture Limited, its subsidiaries and affiliates (as applicable). Set Sail Venture Limited offers this website, including all information, tools and services available from this site to you (collectively the “Service”), the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site, using the Service, using any of our products and services, participating in an electronic conversation facilitated by our products and services, and/ or purchasing something from us, you engage in the “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, consumers and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using the Service. By accessing or using any part of the Service, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Service following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our Service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws, and laws governing communications and marketing, including, without limitation, the Telephone Consumer Protection Act, 47 U.S.C. 227).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

The Service is available only to individuals who are at least 18 years old.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Products or Services are available online through the website. These products or Services may have limited quantities and are subject to refunds only according to our Refund Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For chatbot features, our charges for monthly plans are posted on our website and may be changed from time to time. If any part of a month is included in the Term, then payment is due for the full month. Payments are due for any month on the same or closest date to the day you made your first monthly payment (the “Pay Date”). If you reach the limit of the number of contacts of your current pricing tier, and, you automatically enter the next tier and have to pay at the higher level on or before the next pay date. If the Term ends before that payment is due, you are still required to make one payment at the higher level.

A Chatalog PRO subscription requires valid credit card information to authorize us to deduct the monthly charges against that credit card. Upon completing credit card information, you confirm that you are authorized to use that credit card, and that any and all charges may be billed to that credit card is not rejected. In case of an unsuccessful credit card order, your account is temporarily suspended until payment is settled.

You are only entitled to a refund for a prepaid month if we stop providing our Services to you for any reason unstated in the Terms.

Our fees are subject to change from time to time. Any new pricing structure is publicly available on our website and/or communicated by email.

The Service may include certain features that enable you to sell goods, products, content, media and services (your “User Products”) through in-bot payments.

You are solely responsible for the content of your communications with your end users via the Service, any User Products you may provide through your use of the Service, any payments related activities, and any promotions and related content contained or referred to in your bot or through your use of the Service, and compliance with any laws applicable thereto. We are merely providing the platform for you to manage your such activities. We are not involved in and disclaim any responsibility for your User Products, your relationship with and/or any transaction with any actual or potential end user of your User Products. When someone purchases your User Products, such transaction’s payments will be processed through a third-party payment service, in accordance with such service provider’s terms of service and other applicable policies. We are neither a party to nor are responsible in any way for your relationship with payment service providers, or for the actions of any of these payment service providers.

By using any of our payments features, you acknowledge, warrant and agree that:

  • You shall be solely and fully responsible for all taxes and fees of any nature associated with your payments activities, including any taxes related to the purchase or sale of the User Products, and to collect, report and remit the correct amounts to the appropriate authorities and/or inform your end users of such and provide them with a duly issued invoice as required by law;

  • You shall be responsible for and bear all costs of procuring and delivering your User Products, and for providing them in a safe and professional manner, consistent with industry standards;

  • You are solely responsible for any and all statements and promises you make and for all assistance, warranty and support regarding the User Products, and shall provide true contact information on your bot for any questions, complaints or claims; and

  • You may not offer or sell any User Products, or provide any information, content or material regarding User Products, which may be deemed hazardous, counterfeit, stolen, fraudulent, offensive or abusive; which are prohibited for sale, distribution or use; or which otherwise fail to comply with any applicable laws, including with respect to consumer rights, intellectual property or privacy rights, product safety, trade regulations and sanctions, support, maintenance and export; to the extent you operate on Facebook Messenger and Stripe, your User Products and your use of such service must also comply with Facebook (, and Stripe ( regulations.

We may, at any time and at our sole discretion, suspend, disable access to or remove your bot and/or any User Products (if any suspicious activity, content or products are detected or reported)- whether or not incorporated, published with or made a part of your bot at such time, without any liability to you or to any of your end users, including for any capacity loss resulted therefrom.

You are solely responsible for verifying the identity of users and of the eligibility of a presented payment card used to purchase your User Products, products and services, and Chatalog does not guarantee or assume any liability for transactions authorized and completed which may later be reversed or charged back. You are solely responsible for all reversed or charged back transactions, regardless of the reason for, or timing of, the reversal or chargeback. Chatalog may add or remove one or more types of cards as a supported payment card any time without prior notice to you.

You and you solely, are responsible for providing service to your customers for any and all issues related to your products and services, including but not limited to issues arising from the processing of customers’ cards through the Service.

You are fully responsible for the security of data on your website or otherwise in your possession. You agree to comply with all applicable state and federal laws and rules in connection with your collection, security and dissemination of any personal, financial, card, or transaction information on your website.


Chatalog offers a social influencer marketing marketplace that connects influencers and business users.

Chatalog has made every attempt to ensure the reliability and accuracy of information provided on this Platform but as such, this information is provided without warranty of any kind. Chatalog does not and will not accept liability or responsibility of any manner for the completeness, accuracy, content, legality, or reliability for the information on this platform. The services on Chatalog as well as all information, products, content and other services included are made available to you on an “as is” basis, unless specified in writing.

You agree that you use the Chatalog Service at your sole risk. By accessing, using and browsing the marketplace, you acknowledge that you have read, understood and agreed to be bound by these terms and conditions below, and to comply with all applicable laws, rules and regulations.


Chatalog (“Chatalog”) and Chatalog Platform: the social influencer marketing marketplace developed and owned by Set Sail Venture Limited, includes all the features that are available on its website or application.

Marketplace: the online platform and feature operates on Chatalog, which is developed for Business Users and Influencers to collaborate for the marketing activities towards different goods & services.

Business User(s): the legal or natural person(s), or entity that is using Chatalog’s services.

Influencer(s): the legal or natural person(s), or entity providing services to Chatalog and it’s Business Users through Chatalog Platform and Marketplace.

Campaign(s): a project uploaded by a Business User which requires application or acceptance by different influencers, who shall then propose a method of participation to the Campaign to be agreed upon by the Business User. The Campaign shall specify certain aspects in detail in addition to the Terms and Conditions which may include scope of services required, Job Fee, payment details, and timeline for a certainCampaign.

Job Fee(s): the remuneration set by a Business User on each Campaign for successful completion of a Campaign by an Influencer.

In consideration of the terms outlined in this Terms and Conditions, the Influencer and Chatalog agree to enter into Terms and Conditions whereby Chatalog shall provide access to Marketplace where Influencers can join and sign up an account; connect and verify their social media; apply and accept Campaigns; submit, upload, amend their workmanship and works; publish their works on the respective social media channels, in according to the requirement stated on the Clients’ Campaigns.

Business Users submit their campaigns onto the Marketplace to tender possibilities in finding Influencers who would best fit the Campaign. Once the Client accepts the Influencer, the Influencer would be deemed to have accepted the terms of the Campaign and is therefore contracted for that Campaign. By using Marketplace, the Client represents and warrants that the Business User has the right, authority and capacity to enter into the Terms and Conditions. If the Business User does not meet all of these requirements, the Business User must not access or use Marketplace.

The Influencer completely and unequivocally agrees to be bound by the terms and conditions of the Terms and Conditions without modification. If the Influencer does not intend to be legally bound to the Terms and Conditions, the Influencer may not access or otherwise use the Marketplace. Chatalog reserves the right, at any time, to update and change any or all of these terms and conditions, at its sole discretion.

Chatalog makes no claims that the Marketplace or any of its content is accessible or appropriate based on the domicile of the Influencer. Access to Chatalog and the Marketplace may not be legal for certain persons or in certain countries. If the Influencer accesses Chatalog and the Marketplace, the Influencer does so on its own initiative and as such, shall be responsible for compliance with local laws.


You warrant, represent and covenant that you will not commit any of the violations listed below. If you violate the terms and conditions, Chatalog reserves the right to immediately delete your uploaded content, including but not limited to images, videos, text, comments, etc., without prior notice, and to suspend or permanently terminate your authority right of use in Chatalog indefinitely:

Upload or post content, goods or services that are unlawful, harmful, threatening, abusive, harassing, or potentially infringing, vulgar, obscene, defamatory, invasive of another’s privacy, hateful, offensive, contain sensitive words or otherwise inappropriate.

To demand, sell, exchange, give away, or give any living creature (including but not limited to cats, dogs, rabbits, birds, etc.), any infringing goods/services, stolen goods, obscene and indecent articles, explosives, firearms, ammunition and prohibited weapons, controlled and dangerous chemicals and infectious substances, strategic commodities, dangerous drugs, pharmaceuticals and medicines, and proprietary Chinese and herbal medicines and any goods/services prohibited or regulated by law.

Without the permission of Chatalog, upload information or content containing advertising or promotional purposes in any form or through any channel.

To advertise goods or services and conduct advertising or promotional activities in the name of a group, organization, company, institution or corporation).

Impersonate any person, group, organization, institution or corporation, or make untrue statements or other false representations by falsely stating or misrepresenting a relationship with any person, group, organization, institution or corporation.

Use, alter, obscure or imitate the logos or trademarks of Chatalog, or any graphics or logos reminiscent of Chatalog.

To induce, deceive, or defraud another person of goods, services, or money in any way or violate any applicable laws including but not limited to money laundering and terrorist fundraising activities.



Chatalog provides the Marketplace for business users to create campaigns, recruit and manage collaborations with influencers. Upon campaign creation, you agree to the service charge of that specific campaign as stated in our Pricing page.

A business user has to acknowledge that the campaign details, such as product description, business information, task requirement and payment terms doesn’t violate for following details:

  1. Do NOT post or transmit any unlawful, fraudulent, libellous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive, or otherwise objectionable or unreasonable Information of any kind, including without limitation any transmissions constituting or encouraging conduct that may constitute a criminal offence, give rise to civil liability, or otherwise violate any local, state, national or foreign law;

  2.  Do NOT post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes or other unsolicited commercial communication, or engage in spamming or flooding;

  3. Do NOT post or transmit any Information or software which contains any virus, trojan horse, worm or other harmful component;

  4. Do Not to upload, post, publish, transmit, reproduce, or distribute in any way, Information obtained through the Website which is protected by copyright, or other proprietary right, or create derivative works with respect thereto, without the prior written permission of the copyright owner or rightsholder.

  5. Do NOT post, publish, transmit, reproduce, distribute, exploit or use in any way any Information obtained through the website for or in connection with the following purposes:

    1. conducting any direct marketing activities and/or disseminating or circulating any part of the content of any unsolicited publicity or advertising materials;

    2. advertising and/or promoting any goods and services;

    3. sale or exchange of any part of the Information obtained through the Website for any benefits, gain, profit or rewards; or

    4. any other commercial purposes;


In any campaign collaboration happening on the Marketplace, Chatalog only serves as a platform for both the business users and influencers to make their collaboration. Chatalog is not responsible for any loss / damage.

The Business User is solely responsible for reviewing and approving all Posts that form part of their Campaign and for the payment of the applicable Payout of Job Fee to Chatalog, nor is Chatalog liable in any way for the content of any Post. These Terms of Use shall apply to all transactions conducted through the Chatalog Platform.

Influencers and Business Users agree that they will not attempt to negotiate terms or payment with each other outside of the Chatalog Platform. Without limiting any other rights or remedies available to Chatalog, any attempt to circumvent the Chatalog Platform may result in removal from the Chatalog Platform at Chatalog’s sole discretion.

It is the Business User’s responsibility to review Influencer’s posts for compliance with the requirements set forth in their own campaign project.


In any circumstance, once a Campaign is submitted by a business user to Marketplace and approved by the Chatalog team, no further amendment or cancellation is allowed, unless there is a written agreement granted by the Chatalog team as special arrangements.

In the case where a Campaign details are changed, including but not limited to the job scope, campaign period, task submission date or payment of Job Fee, the budget allocated shall be used for the same Campaign or allocated to an immediate upcoming campaign within a reasonable time approved by the Chatalog team.

If there are influencers who have accepted and confirmed in the Campaign, regardless of the task/product/service being completed/cancelled/refunded, the brand has the responsibility to proceed the payment as agreed in the Campaign, unless there is any mutual agreement formed between the parties.



By logging in or directly integrating these Social Media Services into the Platform, Chatalog shall verify the ownership of the social media pages provided by the influencers and capture the data needed to report metrics to the Business Users such as follower count, like count, and calculate your payouts for Campaigns. We limit the personal information shared with these third parties to that which is necessary to carry out those functions. It is important for an influencer to grant the necessary permission and maintain the app record when they register under a social login method, so as to allow the platform to verify all the activity. Failure to comply with the above terms may result in unsuccessful Job Fee payout requests on the specific campaign.

To register an Account, Influencer must sign up from the Chatalog platform. In order to be a verified influencer, influencers have to connect their social media to verify their access or ownership to the pages.



Influencers who sign up on the Chatalog Platform acknowledge and agree that the Business User, not Chatalog, will be solely liable for Payment of the applicable Job Fee for the approved tasks on each Campaign. Chatalog merely facilitates such Payment on behalf of the Business User and, while Chatalog may remit payment to the candidates directly to the account details provided by the influencer, under no circumstances does Chatalog accept liability for Payment of the Job Fee.

You agree that you will not pursue any actions, legal or otherwise, against Chatalog for any non-payment, and that this provision constitutes a bar to any such proceedings. Chatalog will make every attempt to ensure the reliability and accuracy of information provided by the Business users and its Campaigns on the Marketplace.



Influencer acknowledges that the relevant task that contains any content creation, is original and does not contain materials that have been previously broadcast, streamed, published or otherwise communicated to the public by you in any way and does not contain materials that have been used in previous marketing materials or promotions for any third party. By joining a Campaign, Influencer acknowledges that all submitted content or action will be original and does not infringe on any copyright, patent, trademark, trade secret or other intellectual property right of any third party.


Influencers will not have an opportunity to edit a submission after a Business User has approved the Task you submitted. You agree that you are solely responsible for the requirement on the publication of social media posts and completion of tasks stated in the Campaign that you applied, accepted and approved by the Business User.


Influencer shall ensure the completion of tasks assigned and agreed in the Campaign.If there is Sponsored Content required in a Campaign, influencer shall publish the post onto their own social media pages as according to the detailed requirement stated, including but not limited to the use of wordings, use of hashtags, posting time, photos and video requirement etc.

If there are additional requirements provided by the Business User, the influencer shall make clear communication with the Business User on the deliverables and make every attempt to reach the agreement on it. It is the Business User’s right to approve, amend or reject the tasks and sponsored content submitted by the influencer. Chatalog does not hold any responsibility on any communication conducted between the Business User and Infleuncer.


In any circumstance, once an Influencer confirms its application or acceptance to a Campaign and such enrollment is confirmed by a Business User, a legal agreement is formed to the collaboration. Unless there is a mutual agreement formed by both parties or there is an emergency case happening, it is an Influencer’s responsibility to fulfil and complete the tasks in accordance with each of the Campaign requirements. No cancellation or withdrawal is allowed. Chatalog platform does not hold any legal liability on the collaboration and it is an influencer’s sole liability to ensure its compliance to the Campaign requirements.


If there is a required Sponsored Content to be posted onto the influencer’s social media pages, it is the influencer’s responsibility to ensure the requirement is aligned with the terms stated on the Campaign for the automated system to track the post and insights for reporting, while an influencer may need to submit a URL / screen capture image of the post and insights on the Chatalog Platform under the respective Campaign. The Sponsored Content reference materials must associate to the same content that was approved by the Business User in the Campaign. The Sponsored Content must remain accessible on the Social Media Network and Pages for the duration specified in the Campaign (the “Posting Period”) in order for the Platform to validate the fulfillment and to earn compensation for it.

The Sponsored Content must remain accessible in 90 days after posting unless there is special arrangement. Chatalog will automatically check if your post remains live and exactly as it was when approved by the Business User before assisting on the payment of Job Fee provided by the Business User for the respective Campaign.


After an approved sponsored post is published, Chatalog shall act on behalf of the Business User, to pay the Job Fee via your bank account within 60 days from the end date of the Campaign. Chatalog acts solely as the platform provider or agency to assist the operation and proceed the payment transferred from the Business User only and it does not hold any liabilities on the payment.


Any tasks and sponsored posts, conducted by influencers to each Campaign, must adhere to the requirements contained in these Terms of Use. Posts which do not comply with this condition may be removed from the Chatalog Platform. If you do not comply, you will not be paid.


Any person with age of 16 years or older, or over the age of 13 years with the written consent of a parent or legal guardian, may register a Chatalog Account.


You represent and warrant that your use of any part of the Service will comply with all applicable laws and regulations. You are responsible for determining whether our Services are suitable for you to use in light of any applicable regulations such as EU Data Privacy Laws or other laws. If you’re subject to regulations (such as HIPAA) and you use our Service, then we won’t be liable if our Service doesn’t meet those requirements. You may not use our Service for any unlawful or discriminatory activities, including acts prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, or other laws that apply to commerce. You are also responsible to notify the end-user of data collection in connection with the Software, as required by applicable law.

You represent and warrant that you shall be solely responsible for obtaining end user consent for text messaging in full compliance with all applicable laws, rules, and regulations, including, without limitation, the Telephone Consumer Protection Act, 47 U.S.C. 227 and its implementing regulations, 47 C.F.R. 64.1200. You further represent and warrant that you shall not use the service to communicate with consumers who have requested that you cease contacting them.”

If you are located in the European Economic Area (EEA) or serve end-users in the EEA market, you represent and warrant that in using the Software, you:

  1. Will get consent or use any other available, legally-valid mechanism to transfer data to Chatalog and be processed, and you’ll otherwise comply with your posted privacy policy.

  2. Have collected, stored, used, and transferred all data relating to any individual in compliance with all applicable data protection laws and regulations. You have the necessary permission to allow Chatalog to receive and process data on your behalf.

  3. Acknowledge in all cases that Chatalog acts as the processor of such Customer Data and you remain the controller of such Customer Data for all applicable data protection or privacy laws and regulations.

  4. You agree not to use the Service to collect, manage or process sensitive information. We will not have any liability that may result from your use of the Service to collect or manage sensitive information.

  5. Have reviewed and accepted the Chatalog Privacy Policy.

  6. Аgree to indemnify and hold Chatalog and its officers and directors harmless from any claims, demands, and losses, including attorney’s fees, arising out of your breach of any part of the representations and warranties in this Section 8.


We may provide you with access to the Chatalog Developer Program (the “Chatalog Developer Program”), including application program interfaces, to allow you to build upon and further enhance our Service as described in these Terms of Service.

Subject to these Terms of Service, we grant you a non-exclusive, non-transferable, revocable right, without the right of sublicense, to access, and use the Chatalog Developer Program for the limited purpose of creating software modules, templates, connected services and/or similar functions (the “Integration Products”) necessary to integrate your software applications, websites, website assets, products and/or services (collectively, your “Application”) into Chatalog’s Service (such uses, the “Permitted Uses”). We set and enforce limits on your use of the Chatalog Developer Program at our sole discretion and may change the Permitted Uses and limitations any time by revising these Terms of Service. You will not (i) decompile, decipher, disassemble, modify, prepare derivative works of, reverse engineer or recreate the Chatalog Developer Program or the Service, (ii) upload any data or information that is unlawful, harmful, threatening, abusive, harassing, tortious, obscene, invasive of another’s privacy or right of publicity, hateful or racially, ethnically or otherwise objectionable; (iii) infringe the intellectual property rights of any third party, (iv) interfere with or disrupt Chatalog’s software, the system used to host the Service or disobey any requirements, procedures, policies or regulations of networks connected to the Service, (v) engage in any deceptive, misleading, illegal or unethical activities, or activities that otherwise may be detrimental to the Chatalog Developer Program, the Service, us, our customers or the public, (vi) cache or store any Chatalog data or content other than for reasonable periods in order to provide your Application and/or Integration Products to Chatalog customers, (vii) aggregate retrieved Chatalog content or data with third-party content in such a way that a customer cannot attribute such content to us or (viii) remove, obscure or alter Chatalog’s copyright notices, trademarks or other proprietary rights notices on the Service. Further, you will comply with all applicable laws, rules and regulations, including any applicable data import, export and protection legislation and privacy laws, and your Applications and/or Integration Products must include a prominently identified privacy policy that addresses what information you collect and how it will be stored, processed, protected and used. You must obtain express permission from each user before you access their Chatalog account, and you will only access such user’s data to the extent permitted by such user, your privacy policy and applicable law.

You hereby grant to us a perpetual, irrevocable, worldwide, sublicensable, non-exclusive, non-transferable, royalty-free license and right to use, copy, modify and distribute your Applications and Integration Products. You shall retain ownership of your Applications and Integration Products. By using the Chatalog Developer Program you do not acquire ownership of any rights in the Chatalog Developer Program, Chatalog’s data or content or the Service.

We reserve the right, with or without notice and for any reason, to (i) cease providing, alter, modify or disable the Chatalog Developer Program or provide new tools and related services, (ii) charge fees for access or use of the Chatalog Developer Program, (iii) provide or cease providing support for the Chatalog Developer Program, (iv) deactivate or remove your access to the Chatalog Developer Program, (v) accept, reject, suspend or remove your Integration Products and Applications from our Service or any reason, (vi) make your Applications and Integration Products publicly available or private in accordance with our Review Process, and (vii) independently develop products or services that may compete with your Applications and/or Integration Products or other products and services. You agree that Chatalog may monitor and audit your use of the Chatalog Developer Program to ensure compliance with these Terms of Service. You will assist us with such monitoring and/or auditing by providing us with information on your Applications and/or Integration Products and data and security practices.

You acknowledge and agree that we provide access to the Chatalog Developer Program “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of the Chatalog Developer Program. You acknowledge and agree to comply with the documentation and resources published from time to time by Chatalog regarding the use of the Chatalog Developer Program.

You agree to keep confidential and not disclose, divulge or use for any purpose and will protect to the same degree as it protects its own confidential information any confidential information obtained from us with respect to the Chatalog Developer Program or in connection with your use of the Service and Chatalog Developer Program.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Service is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you provide to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s rights, including intellectual property rights, or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the Service is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, services and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content, or the Service: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; (l) in any way which violates the Facebook platform policies found here. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You also agree not to misuse our Services, for example, by interfering with them or accessing them using a method other than the interface and the instructions that we provide. You may not do any of the following while accessing or using the Services: (1) access, tamper with, or use non-public areas of the Service or Chatalog’s computer systems; (2) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (3) access or search or attempt to access or search the Service by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Chatalog and third-party integrations authorized by us (and only pursuant to the applicable terms and conditions), unless you have been specifically allowed to do so in a separate agreement with Chatalog (NOTE: crawling the Service is permissible if done in accordance with the provisions of the robots.txt file and is limited to publicly-accessible parts of the Service only, however, scraping the Services without the prior consent of Chatalog is expressly prohibited); (4) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (5) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Service, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service.

We preserve the right to limit access to the platform for users and/or Facebook pages whose actions result in degrading the experience of other platform users, other Facebook users, Facebook’s employees, affiliates, or partners, or Chatalog’s employees, affiliates, or partners.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (1) satisfy any applicable law, regulation, legal process or governmental request, (2) enforce the Terms, including investigation of potential violations hereof, (3) detect, prevent, or otherwise address fraud, security or technical issues, (4) respond to user support requests, or (5) protect the rights, property or safety of Chatalog, its users and the public. Chatalog does not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.


We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Chatalog, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Chatalog and any parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


In the event these Terms are terminated, the obligations and liabilities of the parties incurred prior to such date shall survive the termination of these Terms for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Service.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong. Chatalog’s mailing address is 1705, 17/F, Tins Enterprises Centre, 777 Lai Chi Kok Road, Cheung Sha Wan, Kowloon, Hong Kong.


If you would like to communicate with your users via text message or email you hereby agree to the following Compliance and Indemnity Terms (“CIT”). You are required to use the Service in full compliance with all applicable laws and regulations, including without limitation, all state, provincial and federal laws specifically including but not limited to the Telephone Consumer Protection Act of the United States, as amended (“TCPA”); the Personal Information Protection and Electronic Documents Act of Canada (“PIPEDA”), and any substantially similar provincial privacy laws; and Canada’s Anti-Spam Law, (“CASL”), all as may be amended (the TCPA, PIPEDA and CASL are collectively referred to as the “Electronic Messaging Laws”). By making any use of the Services, you expressly warrant that you are and shall continue to act in full compliance with the law.

You agree that you have read and understand the Electronic Messaging Laws and any similar state or provincial/territorial laws, and all other applicable laws and regulations. You understand that in some cases, applicable state and local restrictions are more restrictive than the federal rules. You should review these rules with your own legal counsel to ensure that you understand and comply. Chatalog will not assume responsibility for ensuring that your activities meet applicable legal requirements. Chatalog will not assume any liability if you are ever held guilty or found liable for any violation of law, rule or regulation. Notwithstanding the foregoing, you acknowledge that Chatalog has and is taking active steps to help support the compliance of its customers, including by having you agree to these Terms.

You understand and acknowledge that it is generally a violation of federal law, including the TCPA, to contact a consumer by phone, text or email without prior express written consent. Chatalog is not responsible for ensuring that you do not transmit messages to consumers, including by telephone or email in violation of the consent rules.

You understand and acknowledge that it is generally a violation of the federal law of Canada, including CASL, to contact a consumer by text message, phone, electronic messaging, or email without prior express written consent. You will not contact any individual through the Services or about the Services unless you have established consent to do so in accordance with the applicable law. You will provide proof of such consents or opt-ins, the messages you have sent, and your implementation of unsubscribe requests to us on our request. You will include all content required under the applicable laws in your messages, including your name, mailing address, an email, telephone or web address, and an ability to unsubscribe. You will not send any messages to any individual using the Services if the individual has opted out or withdrawn their consent, including if they have replied “STOP”, or similar, to one of your previous messages. You and not Chatalog are solely responsible for the content of your messages, and its compliance with all applicable law. You acknowledge and agree that Chatalog acts solely as a service provider to allow the sending of your messages, but that you exercise control over the message content and destination, and must ensure your messages comply with all applicable laws.

Chatalog is not responsible for ensuring that you do not transmit messages to consumers, including by text message, telephone or email in violation of the consent rules.

You agree to indemnify, defend and hold harmless Chatalog, along with its owners, members, directors, officers, agents, employees, contractors, consultants and vendors from and against any and all claims, suits, fines, costs, expenses, judgments and fees, including reasonable attorney’s fees, court costs and expenses, arising out of a claim alleging any violation by you of the law, or alleging facts that would constitute a breach of your warranties or obligations contained in these Terms, including this CIT. You will promptly indemnify, defend or settle, any such third-party claim, demand, lawsuit, investigation or proceeding brought against Chatalog. Chatalog will: (i) promptly notify you of such claim, (ii) provide you with reasonable information, assistance and cooperation in defending the lawsuit or proceeding, and (iii) give you control and authority over the defense and settlement of such claim, subject to Chatalog’s approval of any such settlement, which approval will not be unreasonably withheld.


You verify that any contact information provided to Chatalog and its clients, including, but not limited to, your email address and mobile phone number is true and accurate. You further verify that you are the telephone or email subscriber and/or that you own any telephone numbers and/or email addresses that you provide to Chatalog and its clients. You acknowledge that by voluntarily providing your telephone numbers and/or email addresses to Chatalog and its clients, you expressly agree to be contacted at the telephone numbers and/or email addresses you provide. You consent to receive emails, text messages, pre-recorded voice messages and/or autodialed calls by or on behalf of Chatalog and its clients relating to this agreement, any transaction with Chatalog and its clients, matters related to your account, and promotions from Chatalog and its clients. These communications may be made by or on behalf of Chatalog and its clients, even if your phone number is registered on any state, provincial, territorial or federal Do Not Call list. You acknowledge that you may incur a charge for these texts or calls by your telephone carrier and that Chatalog and its clients will not be responsible for these charges.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at

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