WhatsApp Business API (WhatsApp Business Account API) enables companies to communicate with a large number of customers with ease, and automates customer services to provide comprehensive, personalized services. It includes more functions catered to enterprises and businesses than a WhatsApp Business Account.
The rise of AI and ChatGPT is shaping the future of the sales industry. With the rise of AI salespeople using AI and ChatGPT, businesses are able to create personalized replies to customer inquiries, provide the most accurate information to customers and greatly reduce cost.
WhatsApp is one of the most used social media around the globe, there are over 2 billion active users and is often used for e-commerce and businesses to contact customers. In order to initiate any conversation, you must first add the customer’s phone number, which is a tedious process. However, there is another way to start a WhatsApp conversation without adding contact is using WhatsApp Links. This feature is especially useful for business users for easy communication with customers, read the following and master Whatsapp Link.