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With over 2 billion monthly active users, WhatsApp is one of the most popular messaging apps in the world. While it was originally designed for personal communication, WhatsApp is now being used by businesses as a platform for customer service and e-commerce. In this blog post, we'll explore how WhatsApp is changing the way we do business and how it's shaping the future of commerce.

For businesses, chat commerce can lead to increased revenue and customer loyalty. A study by Facebook found that businesses using its messenger platform saw a 70% increase in revenue (Facebook, 2017). This is likely due to the convenience and immediacy of chat platforms, which make it easier for customers to make purchases and for businesses to upsell and cross-sell products. Chat commerce can also help businesses build stronger relationships with their customers through personalized and efficient communication.

Chatalog.ai is a chatbot platform that allows multiple users to log in and manage a single WhatsApp account simultaneously. This can be helpful for businesses that use WhatsApp to communicate with customers, as it allows multiple customer service representatives to handle customer inquiries and requests at the same time.

As a small business owner, you know that time is a precious commodity. There never seem to be enough hours in the day to tackle all the tasks on your to-do list. That's where AI chatbots come in. These smart assistants can handle a variety of tasks and free up your time to focus on the things that matter most to your business. But how exactly can an AI chatbot drive sales and help you unlock revenue growth? Read on to find out.

Recurring notification is a powerful feature for businesses to maintain a high level of engagement and loyalty with their customers on Facebook. Here are some tips for you to know about when setting up recurring notifications, and how different industries adopt recurring notifications into their marketing strategy.

As the most widely used instant messaging application worldwide, WhatsApp has also launched WhatsApp Business, which helps businesses manage customer relationships.